How long will it take to repair my Moncler Coat or Jacket?

All repairs are completed within 7 days of payment. You will receive updates via text and email as your repair progresses, and if it is completed sooner, you will be notified immediately.

Can I post my Moncler Coat or Jacket to you?

Yes. You can post your Moncler coat or jacket to us using a tracked delivery service. Include a cover letter with your contact details and a description of the repairs required. Once received, we will assess the garment and send a detailed quotation and video analysis.

Do you offer a Moncler Coat or Jacket cleaning service?

No, we do not offer a cleaning service and are unable to recommend a provider.

Can my Moncler coat or jacket be dyed?

No, we do not offer a dyeing service and do not know of anyone who provides this service.

What payment methods do you accept?

We accept payment by bank transfer.

Do you repair rips, tears, or holes in Moncler jackets?

Yes. We specialise in near-invisible repairs and achieve seamless finishes in around 95% of cases.

What if my Moncler jacket is badly damaged — can it still be repaired?

Most jackets can be repaired, even when the damage looks significant. If a repair is not possible, we will explain your options and agree on the next steps with you.

Is my Moncler jacket covered under warranty?

Moncler offers a lifetime warranty for the original owner covering defects in materials and workmanship. However, wear-and-tear, accidental damage, and alterations are not covered, though we can still repair these issues.

Do you repair Moncler jackets or coats from anywhere in the UK?

Yes. You can post your Moncler jacket or coat to us from anywhere in the UK.

How much will my Moncler repair cost?

Costs vary depending on the type of repair. After assessing your coat, we will provide a video analysis and a clear quotation before any work begins.

Can I change the day and time of my delivery?

If your garment has not yet been posted, we can update your delivery details. If it has already been dispatched, you will need to contact DPD directly to make changes.

How do I track my Moncler garment's delivery?

You can track your delivery using DPD Local's 'Follow My Parcel' service by entering your tracking number and postcode. DPD will send you the tracking link via text.

Who do I contact if I have a question about my delivery?

You can contact DPD on 0121 275 0500 and quote your tracking number, which will be provided via text.

Moncler Repairs

Backed by more than 40 years of expertise, we are recognised as the UK’s foremost specialists in Moncler repairs, delivering exceptional service nationwide.

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With more than four decades of specialist experience, we have become one of the UK’s most trusted names for Moncler coat repairs, offering exceptional workmanship to customers nationwide. Moncler pieces are crafted with great care and come at a premium, so any adjustment or repair must be carried out with precision to protect the garment’s quality and distinctive style.

Thanks to our advanced methods and highly skilled team, we’re able to achieve near‑invisible repairs in the vast majority of cases—around 95%—so the original damage is virtually undetectable. While basic tailoring can often leave noticeable marks or uneven finishes, our focus is on flawless, seamless results that preserve the luxury look of your coat. Whether you need a tear or burn or rip repaired, we can restore your Moncler coat to perfection without leaving any sign that it has been damaged.

Moncler Coat and Jacket Repairs

Types Of Moncler Repairs We Can Carry Out

Moncler Tears
Moncler Cigarette Burns
Moncler Broken Zips
Moncler Scuffs
Moncler Hole Repair
Moncler Cuff Repair
General Moncler Repairs

Moncler Repair Process

Step 1. Send Us Your Garment

To ensure we can provide an accurate quotation, please post your Moncler coat or jacket to us via a tracked delivery service. Be sure to include a covering letter detailing your repair requirements, as well as your name, email address, phone number and return address.

Return postage is £20 within the UK.

Postal Address:
Alterations Boutique Marylebone
14 New Quebec St
London W1H 7RS

Step 2. Assessment and Quotation

Once your garment arrives, one of our specialists will carefully assess it and send you a video explaining the recommended repair method, together with a detailed quotation for the work.

Step 3. Approval & Payment

If you’d like to proceed with the repairs, payment can be made via bank transfer. Once received, we’ll commence the repairs immediately.

Step 4. Repairs Commence

All repairs are completed within 7 days of payment.

Step 5. Final Inspection

Once finished, we will send you a video walkthrough of the work carried out for your approval.

Step 6. Return Delivery

Your repaired garment will be securely packaged and dispatched back to you. All returns are sent using a tracked next working day DPD delivery service for peace of mind. Note DPD will not deliver on Saturday or Sunday. DPD will send you a tracking link via text to your phone from which you can track your delivery. The tracking link gives you real‑time updates, including the driver’s location and a 1 hour delivery window. On the tracking link you will have the option to change the day and time of delivery if required. You can also track your delivering by visiting DPD Local “Follow My Parcel”: https://track.dpdlocal.co.uk/ and enter your tracking number and postcode.

If you have any queries regarding your delivery, you can contact DPD on: 0121 275 0500 and quoting your tracking number.

Rely on us for expert Moncler repairs

We are a VAT-registered Limited company with a comprehensive insurance policy that fully protects your Moncler Jacket or Coat while it is in our possession. Unfortunately, some rogue businesses operate without paying taxes, only accept cash, and lack proper insurance, leaving you and your Moncler or Jacket vulnerable. We take pride in being a legitimate British company that adheres to all rules and regulations, offering our clients not only exceptional craftsmanship but also complete peace of mind. Trust us to handle your valuable garments with professionalism, care, and full accountability.

Why Choose Us for Your Moncler Coat Repairs

Our highly skilled craftsmen are fully qualified and trained in specialist techniques developed exclusively by us to alter and repair Moncler coats and jackets. While many tailors rely on visible patches or adhesive fixes due to limited experience, we understand the complexities of Moncler’s unique technical fabrics. Damage to these high‑end materials can be extremely noticeable, often leaving owners disheartened—especially as such issues are rarely covered by Moncler’s warranty, making an expensive garment feel beyond repair.

Using our advanced methods and exceptional attention to detail, we restore tears with remarkable precision, frequently achieving results that are virtually invisible. Our expertise allows us to return your coat to its original condition, preserving both its performance and luxurious appearance. You can trust us to deliver a flawless finish that maintains the value, integrity, and style of your Moncler coat or jacket.

Before & After Repairs

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